Tuesday, September 29, 2015

Fann's Work Life (Part 3: Go indepth)

Hey! I promise in the past that if i no longer work in that store, i will blog indepth about some incident that happen to me when working. Sorry that this blog post is kind of late....actually really late. But it's better late than never post right? :P

Fann's work life part 1 : Click me
Fann's work life part 2 : Click me

So, here is the Fann's work life part 3 :)

The Lucky Incident

One day i was working, there was this customer that told me she want this particular cup. So, i went to find the cup intended to give her the new one instead of the display one. Unfortunately, the display cup is the last one. Hence, i told her that the display one is the last one. At first, i thought she wouldn't want it....I mean there's a small chance people will want the display set because it was dirty. But she is really nice. She told me she will just get the display cup. So, i take the display cup thinking that the lid stick to the cup with tape.....But apparently it isn't and the lid fall off and broke! Oh my god! I was super panic at that time. I apologised to her that i accidentally broke the cup lid and asking her if she want other cup design rather than this. She being really nice once again told me it's okay! She say she only want the cup anyway and don't want the lid so it doesn't affect her. I told her maybe that i can ask my manager and see if she can get a discount since the lid broke and she get the display set. Fortunately, i am allowed to give her 50% discount. After the customer was about to leave, she actually thank me for breaking the lid so she can have the discount!!!! LOL! So i jokingly told her if she want to treat me coffee and she was like you want? I can buy for you! Oh my god seriously! Hahahahaha! How i wish there were more customer like her. It can make our work life much easier.

The Cheapskate

As i work near Christmas day, that day was super busy! There was this particular customer that was super cheapskate. I serve her that day and she was choosing items in our shop....well duh! And then she told me if i got any recommendation, the cheapest items in our shop. In my mind, i was thinking to myself that our shop doesn't really have any cheap stuffs. But then as a sale person i can't say that. So i say calendars, pens and notebooks. She told me those sound cheap and she don't want it. Since she is buying gifts to give to her work colleagues as Christmas exchange gift. So i recommend cups. While serving her, she also complained to me about how this exchange gift programmed on Christmas was so stupid and troublesome. So finally, she chose a couple cups that was on offer since it was a display set and no new one. When i help her put it in the couple box ( a big box that put 2 cups), she actually don't want it and ask me to put it in separate box. And i can't do that because the couple box is for this cups and i cannot use other box to put those so i said cannot because there were no specific individual box for this couple cups. Then she got angry and annoyed and say that she bought this couple cup is to give 2 different individual colleagues!! Oh my god.....i literally almost roll my eyes...Luckily i didn't.  So anyway, i ask manager to settle it because she won't listen to me. But end up, she still use that couple box because no choice. She still demanded the plastic bag have to be hard plastic ( Our shop have 2 plastic bag material. One is soft and other is hard. Normally people purchase more than $50 we will put it in the hard plastic bag ) so i gave her the hard one without her purchasing for more than $50. And then manager saw and tell me that i shouldn't gave her that but seriously, she demanded so much and she is going to explode if you don't want to give her the hard plastic bag. Honestly, i never see such a cheapskate before....Luckily she's not my mum.

The Complain

This was my first time receiving complain from a customer. And it was a miscommunication. WTF. Anyway, there was this customer want to buy a photo frame. Hence, i took new photo frame for her instead of the display set. And she said that the box was not in good condition. So i told her that this brand of photo frame, all of their packaging is not in good condition. Then she said something like then how? Blah blah blah then after that we talked about boxes and i told her that she can purchase boxes from our shop since we do sell them. Suddenly, she explode.....wtf saying something like what?! Buy your item still need buy boxes blah blah blah. Then ended up is a miscommunication about the boxes thingy. Wtf. Argh. What she meant is the packaging and what i meant is she can purchase boxes from our shop if she want to put it in boxes as gift. The customer "always" right is bullshiting. Just saying. Can the customer be more patience??? Think about it just making me pissed.

The Good Customer

There was this customer not only make my day happier but also her day happier. So i was serving this elderly and apparently instead of speaking dialect, she speak Chinese. So she was buying some pens and i helped her to check if the pens have ink. And we also talk quite a bit. After she paid, out of curiosity i ask her if she is from Taiwan and i also compliment her voice being soft and sweet ( It's the truth though, i love her voice). Suddenly, she laugh and said i made her day! Awww... That's make me really happy! But she said she was not from Taiwan. I can't remember where she's from.....I probably did wrote on my blog before but well....If more customers like her, we, as a sale person will be in much better mood and make our job a lot easier. 

So that's all for this blog post. Bye :)

Sunday, September 27, 2015

What we do at Lena house :P

Hello human! So on 10 September 2015, Thursday, Me, Ziyun, Gillian and ReiChi went to Lena house. This was my first time visiting Lena house and oh my god, i love her room! Especially her full length mirror that can keep accessories. Anyway, we went to her house and chat and do dubsmash. Guys, i'm officially addicted to dubsmash! Hahahahaha! :D. Then we film random videos and take pictures of their unglam-ness. I was having a lot of fun! Needless to say :P. 


I dress up that day which i shouldn't since we going to Lena house.
But i have the feel to dress up....so yup!


The lens is so pretty !!!

Selfies time! 



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After that we head out for dinner :D 






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Here is some of the dubsmash we did. 

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That's all! BYE!

PS: Time always pass by so fast when i'm having fun :( 

Friday, September 25, 2015

Back to NV / Kbox

Hi! On 3rd September 2015, Thursday. I went back to North Vista Secondary School to celebrate Teacher's Day. I went back with ZiYun, Gillian and Lingli which i forgot to take a picture with them :( But anyway, we went back and take Gillian testimonial (like finally) and then went to see teachers and chat a bit. We actually took photos but since i leave the whatsapp class group as well as teachers so it was impossible to have that photos. It's okay! It will stay in my head. 


OOTD

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The performance is not too bad uh. 
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Anyway, later on we went to sing kbox excluding LingLi because she have something on :( 
I never been so happy and stress-free before.
I love how we scream our lung out and enjoy ourselves when singing :) 
I enjoy so much that i didn't took any picture. 
Words just can't describe how much i love my friends that i can be myself when with them!
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PS: It was extra good when we went after our exam was finish :) 

Wednesday, September 23, 2015

Lunch with Friends

Hi human! On one random day, ZiYun, Gillian and I went to Hougang Mall and have lunch together after an exam paper :) 




I waited about 1 hour for this. It was not worth!


I love how they have cards to play!
This is my childhood!
I used to play this with my mum!
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This is another day that i bought froyo from KFC and curl my hair randomly because i was bored,




Bye!

Monday, September 21, 2015

Crystal Jade Dinner with Family

Hey! On 23 August 2015, Sunday. I went out with my family to eat dinner. :) We went Crystal Jade for dinner for the very first time as my dad have voucher. So ended up we did not need to pay too much. :) It was my first time having dinner there and i would like to say their service quite good. :)




Random shoot. But this is their table hahahahaha!


My dad coffee.


The garlic taste is super strong. If you dislike garlic especially very very strong garlic flavour. Avoid this! 






The porridge was not too bad.


That's all for this post :)
Bye!

Saturday, September 19, 2015

Botanic Garden

On 9th August 2015, Sunday. After going to Haw Par Villa, we decided since we have some time to spare, we might as well went Botanic Garden. Honestly speaking, it feel like i was hiking. It was a nice feeling though :D .














Stop for a little rest :D 




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That's all for this post :D 
Bye! 

Thursday, September 17, 2015

Haw Par Villa

On 9th August 2015, Sunday. I went out with my family to Haw Par Villa and Botanic Garden. Since i know this will be a long post filled with photos. I decided to separate into 2 posts. Hence, this post will be about Haw Par Villa. The last time i went there probably when i was about 5 years old? But amazingly i remember everything! Yes, EVERYTHING! I know who i took pictures with and i know how it looks like exactly. I have pretty good memory back then....Now, not anymore. Anyway, i am the one that requested to go Haw Par Villa. So, my family decided to go together :) Memories indeed :) It didn't change much.....Except that dragon on the entrance disappear :( I remember when going into the hell gates, we need to sit on the boat and into the dragon mouth....But that disappear. I looking back at old photos, some of the photos is impossible to take anymore as it was blocked. But anyway, i still have fun :) Here is the photos :D 


I present to you my family :D 









Candid :D 

















What petite people can do!




Favourite picture of my parents.









My dad damn step hahahaha!!! 






Give me the banana!!!!




















My brother face is gold in this picture! So gay ! Hahahaha!!!
I still love him though :)





My dad face !! hahahahaha! :D








Step! :P

















That's all for this post! 
Stay tune for the Botanic Garden post :D 
Bye!